this post was submitted on 23 Nov 2023
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Photography

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MPB won’t do anything about a faulty lens. (alien.top)
submitted 11 months ago by ndjuadks@alien.top to c/photography@viewfinder.pro
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Hi, I bought a lens from mpb in ‘like new’ condition and there is a fabric hair within the lens large enough to appear on all photos above f/5.6. I couldn’t open the parcel until now (3 weeks later) as I was away for uni and so just discovered the issue today. Mpb refuse to do anything about it and told me to get it cleaned for ‘cheap’ at a camera repair shop but that it will also void my warranty. Is there anything I can do?

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[–] ndjuadks@alien.top 1 points 11 months ago (1 children)

Much appreciated, although not sure whether they’ll try and tell me a hair doesn’t class it as faulty or that it wasn’t there when they sent it etc

[–] ashyjay@alien.top 1 points 11 months ago (1 children)

Even if it isn't faulty, it's not as described, as there's no mention of it on their listing, and it's there now, and it's up to MPB to prove it wasn't there when sold.

[–] ndjuadks@alien.top 1 points 11 months ago

Ok thanks, I’ll see what they say