Photography

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A place to politely discuss the tools, technique and culture of photography.

This is not a good place to simply share cool photos/videos or promote your own work and projects, but rather a place to discuss photography as an art and post things that would be of interest to other photographers.

founded 11 months ago

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communick@viewfinder.pro

MPB won’t do anything about a faulty lens. (alien.top)

submitted 10 months ago by ndjuadks@alien.top to c/photography@viewfinder.pro

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Hi, I bought a lens from mpb in ‘like new’ condition and there is a fabric hair within the lens large enough to appear on all photos above f/5.6. I couldn’t open the parcel until now (3 weeks later) as I was away for uni and so just discovered the issue today. Mpb refuse to do anything about it and told me to get it cleaned for ‘cheap’ at a camera repair shop but that it will also void my warranty. Is there anything I can do?

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[–] ashyjay@alien.top 1 points 10 months ago (1 children)

Even if it isn't faulty, it's not as described, as there's no mention of it on their listing, and it's there now, and it's up to MPB to prove it wasn't there when sold.

[–] ndjuadks@alien.top 1 points 10 months ago

Ok thanks, I’ll see what they say