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Due to a hail storm last week, I'm getting ready to put the 4th roof on my house in the 20 years I've lived here. The first time I had a storm chaser do the work and honestly they did a great job. The next was done by a local contractor because my wife wanted to change some colors and I wanted to upgrade some of the materials. The local contractor did a great job, the only real difference than the storm chaser was they took a lot longer. In the end though the job they did was really good.
Three years ago we had the basement finished by a local contractor. Very happy with the work and the few minor issues that were revealed during the final inspection were quickly fixed. The only complaint was with the plumber. They spec'd the cheapest crap for the bathroom and I missed it on the bid. I've had to replace the toilet and am getting ready to replace the sink faucet already.
I have found the secret to picking contractors for working on a house is asking people involved in the industry. The realtor we bought the house through is the wife of MY wife's coworkers. She had decades of experience in the housing market in our area. So we asked her and she gave us several contractors she trusted. We then asked those contractors who they liked working with and so on and so forth. So now 20 years later I have a full list of contractors to do just about any type of work on the house.
It's been great as the house ages. When the hot water heater failed, the plumber was out here with a new unit, installed it and was out the door within 8 hours. We didn't even miss a shower. Just a note, this is not the same plumber that did the installation during the basement finishing. I would not go back to them.