this post was submitted on 19 Nov 2023
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Their response makes zero sense. The Arbitrum Nitro upgrade didn't require any action by ARB holders... I have ARB in wallets that I haven't touched since the airdrop and can access those tokens just fine. Coinbase can absolutely recover those tokens and I'm actually pretty shocked that they say that they can't.
Technically they can but they don't want to give some employee the keys and waste time on it. Unfortunately it's not in the CB interests to move a finger.
that is why i only use and trust cryptocom.