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Is my ETH gone forever? (alien.top)

submitted 10 months ago by PlantainTiny13@alien.top to c/ethereum@blockchained.world

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Sent ETH via arbitrum to my coinbase.com account ~2years ago and have still not been able to recover the funds. Ive Spoken to coinbase support multiple times with varying degrees of help ranging from complete delusion to telling me funds might be able to be recovered in the future. Do I have any options here other than waiting and hoping for the best? Any way I can export my address to metamask/wallet so I can recover funds etc?

Thank you for your consideration!

Last message from coinbase: "While Coinbase has now introduced support for ETH transactions performed on the Arbitrum network, we currently do not have the ability to recover any funds sent in prior to the network upgrade to Arbitrum Nitro that took place on 31-08-2022.

In the long term, Coinbase may, in the future, be able to recover these funds. However, we're unable to provide any specific timeline for the introduction of support for pre-Nitro transactions. "

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[–] 0xSnib@alien.top 1 points 10 months ago

Your only option is to wait and see

They way key management works it’s actually a huge security process to even attempt to recover these funds

[–] Major-Reputation-404@alien.top 1 points 10 months ago (1 children)

Sent USDT to CB from MEXC 9 months ago. Learned to live with the fact that I’ll never see my money again, and learned a lot from this experience.

[–] erizi0n@alien.top 1 points 10 months ago

Did you try their “Lost Asset Recovery” thing? Just google it to see how it’s done: “CoinBase Lost Asset Recovery”. Not available to all networks though, but try your luck! And good luck!

[–] ukiyo3k@alien.top 1 points 10 months ago (1 children)

I dunno anything.
You can’t send ETH to Coinbase.com. There is a CoinBase CEX with wallet. Maybe but probably not if you go into your wallet and in the network settings active Arbitrum mainnet or something.
Don’t DM me.

[–] Cryptocaller@alien.top 1 points 10 months ago

Why did you even bother to type all of that useless nonsense out?

[–] tartimas@alien.top 1 points 10 months ago

I did the same thing, used HOP to bridge to Arbitrum because they were promoting there new wallet in the app…. I have been on the space since 2017 and it’s the only funds I have lost

[–] jekpopulous2@alien.top 1 points 10 months ago (2 children)

Their response makes zero sense. The Arbitrum Nitro upgrade didn't require any action by ARB holders... I have ARB in wallets that I haven't touched since the airdrop and can access those tokens just fine. Coinbase can absolutely recover those tokens and I'm actually pretty shocked that they say that they can't.

[–] Zeratrem@alien.top 1 points 10 months ago

Technically they can but they don't want to give some employee the keys and waste time on it. Unfortunately it's not in the CB interests to move a finger.

[–] Vivid_Collar7469@alien.top 1 points 10 months ago

that is why i only use and trust cryptocom.

[–] benjaminchodroff@alien.top 1 points 10 months ago

Best of luck. I'd encourage politely requesting help on /r/coinbase if you have not done so already. Hope it works out for you. It sounds like they would need to manually rescue your funds which is likely a very security risky operation. If it is less than $500 of ETH, I could imagine their costs/fees of performing the rescue exceed the amount lost.

[–] erizi0n@alien.top 1 points 10 months ago

OP, did you try their “Lost Asset Recovery” thing? Just google it to see how it’s done: “CoinBase Lost Asset Recovery”. Not available to all networks, but try your luck! And good luck!

[–] Good_Extension_9642@alien.top 1 points 10 months ago

So OP is still waiting after 2 years for his ETH to be recovered? he should just move on

[–] Dogenmusk@alien.top 1 points 10 months ago

I got it in my account thanks dude