Where I'm from most shops loan you a temporary vehicle while they work on your car. You only need to top the tank when you tske it back. Very convenient. Not that I could even afford to own a car myself.
this post was submitted on 15 Jul 2024
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They assume that, by driving your car to them and paying them to repair it, you are an adult who can actually figure shit out for yourself.
They don't. My local shop has a waiting room with coffee, sodas, Wi-Fi, and seating/desks. Plenty of people (myself included) bring their work with them to the shop while their car is fixed. Also I've definitely seen people driving around loaner vehicles from dealerships before which is kinda a solution?
But you're right that it sucks that our society has designed places where it's impossible to get around without a car. My car shop is a short bus ride from my house or a slightly longer walk. If I take my car to the dealership, which is farther away, home is a bike ride away or I can go to the shops nearby. I'd guess this is the case in most denser urban areas except maybe some US cities which are just terribly laid out.
A independent car shop I know has created a small "Coworking space" along the usual waiting area. If you bring your car for a half/full day repair you can book one of these spaces for a small fee (5 or 10 bucks). (he even offers them for a small price for external customers if he has capacity).
It includes small offices (full wall,not cubicles), Wifi with a fiber uplink, etc. and works really well for him - a few major companies around here switched towards his shop for their fleet.
We sadly can't use him, as we have a long term rental/lease and that requires a network shop of the brand.
Because that's what 90% of their clients do.
Why does a realtor/bank make you put your address on the application to buy a house? If you're buying a home, why would they assume you already have one?
Honestly, I don't think they "assume" that you'll do anything other than give them a car to work on and pick it up and pay when they are done. Whatever happens before, after and in between, isn't their problem.
Adding on to this: the repair shop I take my car to is too far from my house for me to walk or bike back, so I just walk the shops in town while they work on my car (unless they tell me ahead of time it might take more than one day to diagnose+repair, in which case I ask a friend to drive me back home after dropping off the car).
It's less that they "assume you can leave", but rather that it isn't really their problem. They need an uncertain amount of time to work on your car, depending on the issue being repaired, and you can leave if you want to during that window.
If there's nowhere for you to walk/bike to nearby, you just gotta sit and wait, which I've done on a handful of occasions. Just sitting in the lobby and reading some outdated magazines for an hour or two. It's boring, but what can you do?
Adding on to this: the repair shop I take my car to is too far from my house for me to walk or bike back, so I just walk the shops in town while they work on my car
in washington, oregon, california, nevada, arizona, new mexico, texas, illinois, new york, new jersey, pennsylvania, georgia and florida; the best car shops tend to be in the industrialized areas with no shops nearby and while the most overpriced car shops are nearby other shops. i hope you're not spending too much $$$ on your repair bills.
Nah, I just live in a rural area. There's closer shops to me, but a very honest local business I've been going to for years is a bit further away and it's worth the extra distance for their service. They're a fantastic shop and they've always done great by me.
I’ve been going to for years is a bit further away and it’s worth the extra distance for their service. They’re a fantastic shop and they’ve always done great by me.
i'm convinced that there's some undiscovered natural law out there that says a mechanic's artisanship is proportional somehow to their distance and inconvenience for you.
an of course half the city has heard about them before you, so they're completely booked for the next decade or so. lol
Yep! These guys are booked solid around the clock. I have to schedule well in advance any time I want to take my car to them, unless I want to camp out and be the first customer when they open at 5am. Worth it, though. They're good people.