Headphones

17 readers

1 users here now

A community for discussion around all topics related to headphones and personal audio.

founded 1 year ago

MODERATORS

DT770 arrived working only one side, but after tapping the cup both sides work. How can I complain and exchange? (alien.top)

submitted 1 year ago by fkid123@alien.top to c/headphones@hi-fi.community

3 comments fedilink hide all child comments

Title says it, DT700 out of the box working only left side. I checked all connections and did some research, apparently it's not that rare (shame on Beyerdynamic quality control).

But I tapped the right cup and it immediately started working. I doubt that's a permanent fix and I'd like to return it and get a new one, but I can't really prove that anything is wrong with it. What to do?

top 3 comments

sorted by: hot top controversial new old

[–] ballslicker1337@alien.top 1 points 1 year ago (1 children)

it 100% is not a permanent fix. i had a very simmiliar problem with my moondrop variations. get them replaced asap

[–] fkid123@alien.top 1 points 1 year ago

Unfortunately it's not too simple where I live, I need to be able to show the defect in order to have a chance of getting a replacement.

[–] TransducerBot@alien.top 1 points 11 months ago

This submission has been automatically removed due to the following rule:

Rule 7: Ask tech support and general questions in the Shopping, Setup, and Technical Help Desk

Requests for tech support and general setup help must be made in the dedicated Shopping, Setup, and Technical Help Desk instead of a new post.

Have you contacted the manufacturer?

You should. For product support, please first contact the manufacturer. Reddit can't do much about broken or faulty products.

FAQ

Why does this rule even exist?

In short, this is a large subreddit with a high volume. We want to help, but it's important to keep things organized to keep the sub fun. Thanks for your understanding.