this post was submitted on 08 Aug 2023
315 points (98.8% liked)

Technology

59135 readers
2588 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS
 

Zoom Changes TOS to Say It Won't Train AI on Your Calls 'Without Your Consent' After Backlash::Zoom added a line to its terms of use on Monday, after concerns that the company was using calls to train artificial intelligence algorithms went viral.

top 18 comments
sorted by: hot top controversial new old
[–] phx@lemmy.ca 33 points 1 year ago* (last edited 1 year ago) (2 children)

So if they actually implemented E2E encryption like they said (last time they were called out on lying about it), how exactly would they even collect this information?

You'd need to MITM the calls for it to even be possible, which raises other issues...

[–] jsveiga@sh.itjust.works 21 points 1 year ago* (last edited 1 year ago) (2 children)

Technically they can collect whatever they need, before encrypting to send from E to the other E, and send, with or without encryption, to their servers. The "E"s are the devices on each end, not necessarily the users mouths and ears.

You can send your typed credit card to that site using SSL encryption, but the number can be captured by a keylogger or a screen capture before being encrypted.

[–] outdated_belated@lemmy.sdf.org 11 points 1 year ago* (last edited 1 year ago) (1 children)

So it’s basically “some stuff is E2EE, other stuff is not” which, absent knowing which is which, boils down to no E2E at all.

[–] jsveiga@sh.itjust.works 2 points 1 year ago

Basically this. I don't assume that just because it's E2EE (or says it's E2EE) it's privacy safe.

Unless maybe if it's my own system on both sides, running Linux, connected through some FOSS VPN I've set up myself, chatting through nc tunneled through ssh with a 100% silent wired keyboard, no monitor, no network, and everything powered off. Inside an underground lead bunker.

That doesn't mean I don't use Teams, Whatsapp, Gmail, etc. I just don't assume it's private.

[–] phx@lemmy.ca 3 points 1 year ago (1 children)

True, but in that case you don't actually have real E2E encryption anymore, as it would need to be sending copies the data to a tertiary destination for processing by AI. The application itself would be the malware (which, TBF is kinda accurate for Zoom anyhow)

[–] jsveiga@sh.itjust.works -1 points 1 year ago

E2E just means it's encrypted from end to end, iow, it's not decrypted in the middle of the way.

If I was using an E2E communication application, I, for one wouldn't automatically assume that meant it was not eavesdropping.

[–] ultratiem@lemmy.ca 7 points 1 year ago (1 children)

Surprise, it’s not end to end encrypted!

[–] phx@lemmy.ca 2 points 1 year ago

Well, not really a surprise. Hell,I wouldn't be surprised to have it come out and Zoom say "well we didn't say which end the encryption terminates on"

[–] Metal_Zealot@lemmy.ml 29 points 1 year ago (1 children)

Are we really letting companies get away with "better to ask for forgiveness, than permission"?

[–] pastermil@sh.itjust.works 3 points 1 year ago (1 children)
[–] gornar@lemmy.world 1 points 1 year ago

It's financially the best decision, evidently, or businesses wouldn't do it!

[–] ShittyBeatlesFCPres@lemmy.world 24 points 1 year ago

The added line to their TOS doesn’t block anything anyone was concerned about. It says they won’t train their own models without consent (which you give by using any A.I. feature or joining a meeting where the presenter uses A.I. features).

But what people are worried about is them licensing conversations to others for A.I. training. Many Zoom calls are one to many presentations but a lot more are private conversations with insider info, trade secrets, PII, legally protected data (like a healthcare record in the US), etc. Zoom is reserving the right to do whatever the fuck they want with recorded meetings.

Section 10.4 of the TOS is the issue. Most people don’t care if they use data internally to build features. Lots of people care if they share private meetings with third parties.

[–] Kansses@lemmy.dbzer0.com 2 points 1 year ago (2 children)

I think soon they will have systems in place to cillect data by concent. And then secretly will train their ai anyway. Whose going to punish them. Nobody.

[–] treefrog@lemm.ee 3 points 1 year ago

They might get sued. But they'll make more off this then they'll lose in a suit.

Such is capitalism.

[–] justastranger@sh.itjust.works 0 points 1 year ago

All they need to do is slip in a sentence somewhere about how using the product means you consent to the data collection and AI training

[–] scarabic@lemmy.world 2 points 1 year ago
[–] chemicalwonka@discuss.tchncs.de 1 points 1 year ago* (last edited 1 year ago)

Zoom is proprietary software unless you can check its source code this is just empty words.I don't trust ANY proprietary software.

[–] rustyricotta@lemmy.ml 0 points 1 year ago

What's the point of talking about consent in a TOS that you have to "Accept and Agree" to in order to use the service. Odds are that that's enough consent for them.