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Happened to me when I saw a book on the US site, I wasn't able to see all reviews, but there was a button to sort-of "apply" to get approved for seeing all of them.
It took five days, then I got this email.
Interestingly, they're not doing this on the European site, you can still see all reviews there.
How bout you don't use fucking Amazon.
Stop buying anything on Amazon
I haven't bought much from Amazon in years, but them being so prolific meant there were lots of reviews for me to read before buying the product somewhere else.
Good idea actually
Pathetic.
Amazon becoming like the Superstore.
EU laws probably prevent them from doing shady shit like this.
Hiding a review just makes me not want to buy it
I don't think there are any EU laws on how companies needs to handle customer reviews. But maybe it should be.
Wish I could go live in the EU
you can
Somehow I doubt it's that easy.
It's not. I'm in the UK, and ever since brexit (spits) I've wanted an EU passport. Pre brexit, I spent several years in European countries, had a home, a job, friends, etc. I'd intended to do it again later in life, and now I can't. Different countries have varying levels of strictness in what they require, but it's just not feasible for me.
I would, but family won't go. Can't leave my kids. At least I can get them EU passports through my own, then they can leave if they need to.
Just find an opportunity and go
I also think they're more cautious about the EU. There are less consumer protection laws in the US, so they get fucked first.
We don’t really have less laws. Just far less enforcement mechanisms. For instance I am supposed to be able to use my own modem, the FCC rules prevent ATT from forcing me to rent a modem. But the FCC hasn’t given a shit about anything since the 80s. So ATT forces me to rent a modem. Laws are only as good as their enforcement.
My favorite example is the Magnuson–Moss Warranty Act, which requires manufacturers to honor warranty on products that you or a third party have worked on in the past unless the manufacturer can prove that the specific malfunction for which you're seeking warranty service was caused by the previous repair or modification.
Those "warranty void if removed" stickers are illegal.
It also prohibits manufacturers refusing to repair a product due to unrelated damage.
I’ve used Amazon for many years. I hadn’t written a lot of reviews. Recently I’ve been getting a lot of shitty products. So I started writing bad reviews. Maybe others are doing the same now too.
Lots of their electronics options are these really TEMU-tier garbage specs with half a mile of promotional material between the "Buy" button and the details/reviews.
You really need to know what you're trying to buy, how to use the filters to screen out the crap, and even then its a gamble. Amazing to feel the temptation to just go to Best Buy.
Best Buy is great. They have this thing called a "store", which I guess is what they use to store all the products? Anyway, you can just drive there and they ship the product directly into your hands! It's crazy. I hope it catches on.
Best Buy is great.
Never thought I would ever read that. They were famous for their pushy staff. I absolutely hated going there. The last time I was in a Best Buy, Amazon was still a bookstore. I had a cart with $2000 worth of products that I couldn't buy at Staples, Office Max, or Target. The cashier pissed me off so badly with their persistant warranty upsell that I left everything at the register and walked out.
I try to review everything positive or negative because I rely on reviews. I've been banned from reviewing, and I pay for prime. Wtf. They say I've done suspicious activity or violated review terms, but won't let me see previous reviews, and won't let me appeal. Bull crap.
The only thing I can think i did is, do you know you're not allowed to include in the review anything about shipping or packaging? You're only allowed to review the product itself. So if you let others know your item came broken due to poor packaging, that's a violation of terms. I don't even remember doing that, but it's the only rule I can imagine myself breaking!
There's a lot of fakes mixed in with regular inventory because individual sellers can send their products to have Amazon fulfill orders for them and Amazon just mixes inventory all together. This is why I don't buy a lot of name brand stuff from Amazon, especially things like shampoo as you don't know what you're getting.
They did actually stop co-mingling lately
Too late. That should have never been a thing in the first place. It's common sense that it would be a problem.
Doesn't matter much in relation to reputational damage.
Took some digging but holy shit yeah this is real
Thanks for confirming! That's the box I saw as well, after clicking on it it said I will get an email in five business days - and it really took the whole five days.
Interestingly, they're not doing this on the European site, you can still see all reviews there.
I wonder why this might be…
I'd bet this is a move to prevent their reviews from being used to train competing AI systems.
Write product reviews using Amazon reviews, stuff with affiliate link, profit
Cognitive dark foresty
Or possibly if a product gets a lot of reviews in a short time, to prevent review bombing
If you want to try it out yourself: This is the book where it happened. Despite that email I can see all of the reviews again, so maybe it's a feature they're testing out.
It's really shady to have a rating system and hide ratings within that system. Why have it at all then?
Remember Amazon is owned by a billionaire or someone who is a part of the sociopathic class. They only want you to buy they don't give a shit about what you care about just pressing that buy now button. The laws are supposed to force them to care about the shit we care about but, everyone on this planet in politics is a corporate shill so tough luck.
Maybe it's lazy on my end, but my first guess is that it would be in order to prioritize and normalize the AI summary. Basically a dystopic move towards trust me bro
feature
"To improve the user experience we are hiding things that were one of the primary reasons we became a monopoly."
To manipulate the market, is the only answer I can come up with. Why else would they do this?
Making their massive collection of reviews only available to their shitty AI, I would suppose.
There has been tons of products with fake reviews for over a decade as well by now.
I remember back when Amazon was a source for trustworthy products in the earlier days. Then they let the shady sellers in. Then they hid the country the product ships from. Then tolerated blatantly fake reviews. And now they're hiding the reviews they don't like? Why would anyone want to purchase anything from that service at that point?
If I want something I have to order online nowadays I'll go out of my way to find an online store that isn't Amazon. And if it's something I can't find anywhere else, I'd go on AliExpress. It's likely going to be a junk product but at least it's priced accordingly. Amazon products nowadays are just AliExpress products with a 5000% markup.
There is a lot of stuff where it's hard to find alternatives to Amazon, but books aren't really one of those items. Ditch Amazon, support your local book store. Your prime membership pays for Jeff Bezos' next helicopter ride while his employees are pissing in bottles during shift or just lying around dead somewhere
I'll hop on down to my local electronics store and buy my ICs and custom li-ion batteries.
thanks!
Wooooooow. This is some of the biggest bs i've ever seen.
Here in the UK they'll sometimes remove negative reviews as "off topic" anyway.
Reviews? Can't trust 'em.
They already only show positive reviews unless you login