this post was submitted on 15 Jun 2026
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New Outlook takes 10 seconds to show an email after clicking a Windows 11 notification. Outlook Classic does it instantly.

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[–] anon_8675309@lemmy.world 39 points 2 days ago* (last edited 2 days ago) (3 children)

This is the same with most software today.

We have extraordinarily fast computers and we still have to wait for shit to happen like it’s 1993.

I’m a dev: the problem as I see it has been the focus on “developer productivity “. This means adopting practices that are not consumer friendly.

[–] T156@lemmy.world 13 points 2 days ago

The predominant attitude in software development for a while also took user hardware for granted.

You didn't need to optimise for memory and CPU usage, because computers are so powerful now, and memory was plentiful that it wasn't anything you needed to concern yourself with, except in the extreme case.

Whereas in 1993, you were much more constrained, so had to squeeze things in to make it run well, or at all.

[–] PokerChips@programming.dev 7 points 2 days ago* (last edited 2 days ago)

Doesn't it also have to go through the process of collecting all the data it can possibly get?

[–] arararagi@ani.social 7 points 2 days ago

The current practices are to make software faster to create, not to use.

[–] mesamunefire@piefed.social 91 points 3 days ago (1 children)

The examples are pretty funny. Is VERY slow. Like I thought old outlook was a bit on the slow side for syncing. The videos they provide are remarkably slow in every day interactions.

[–] blackbeans@lemmy.zip 34 points 3 days ago (1 children)

The only improvement I notice is the search. But to be honest that feature couldn't get any worse anyway.

[–] Thorry@feddit.org 13 points 3 days ago

Which is impressive because it still sucks balls. Especially when it misses items, so you need to dig through folders to find the item. Only for the subject to have the exact word you searched for and it somehow didn't show up.

Plus the annoying top results and search results being mixed in the same view. Either just sort by time or by relevance. Don't go mixing them together into a messy results view that's hard to use.

They've calmed down a bit with it now, but there was this phase where they had those small little popups all over the place whenever they changed stuff or added something new. Sometimes even two or three of them you needed to clear just to do the damn job you booted up the infernal program for in the first place. It would drive me insane. Especially when there was something actually worth looking at, but I need to do my job first. But in order to use the tool, you needed to close those popups and once you did they were gone forever. So good job remember what it was and how to find it. Such awful UX design.

Tho Plex recently did a full screen wizard to show off their new "Discussion" feature. A feature I do not want and will never use. But I was still required to go through the slide deck on each of my devices before I could use the app again. UX is really an art and in my experience kind of a lost art for the most part these days.

[–] jubilationtcornpone@sh.itjust.works 65 points 3 days ago (2 children)

I have to use Outlook for work. It's difficult or impossible to find the features that were actually useful in the new Outlook.

I still use old Outlook because at least it actually works.

[–] gravitas_deficiency@sh.itjust.works 19 points 3 days ago* (last edited 2 days ago)

It’s so, so bad. I hate it so much. It makes me angry every time I have to do it. Especially when I try to do some sort of action that’s buried 3 menus deep but it decides to sync something at that moment and just pops you out of whatever the fuck you were trying to do.

[–] Aceofspades@lemmy.ca 12 points 3 days ago (3 children)

Same. I will stick with old outlook as long as I can.

Even opening a task takes ten or more seconds on new outlook. What the hell is it doing that old outlook wasn't?

[–] MisterFrog@lemmy.world 2 points 6 hours ago

If they try to retire classic outlook I'm gonna riot.

Windows 11 is bad and I was unhappy when I got moved onto it, but is bearable. New outlook is unusable if you get a large number of emails every day for work.

They decided: let's rebuild it with none of the features!!

[–] ryper@lemmy.ca 30 points 3 days ago (3 children)

Windows 11 ships with two versions of Outlook. There is Outlook Classic, the long-running Win32 desktop app built for power users, and there is the new Outlook, which Microsoft is pushing as the future of email on Windows. The newer one is built on WebView2 and is, in essence, a browser window that loads Outlook.com.

Old Outlook downloads all your stuff when you sync, so it's immediately available when you try to look at it. New Outlook just being a wrapper around a website probably means it's asking the server for things as you select them.

[–] victorz@lemmy.world 20 points 3 days ago (1 children)

Oh that's bullshit.

It must be really bad over there at that billion-dollar company where they can't maintain both a website and a native app. Aww.

[–] badgermurphy@lemmy.world 13 points 2 days ago (1 children)

A native app in their operating system

[–] Evotech@lemmy.world 4 points 2 days ago

Yeah, not bothering to maintain a native app in their own OS seems like a capitulation and a admission

[–] slaacaa@lemmy.world 10 points 3 days ago

Holy fucking shit. Imagine paying millions for enterprise software for your thousands of employees, then you basically get an icon that loads a webpage

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[–] Junkers_Klunker@feddit.dk 12 points 3 days ago (1 children)

What the hell is it doing that old outlook wasn't?

Eating all your ram I would guess 🤷‍♂️

[–] NekoKoneko@lemmy.world 11 points 3 days ago

Someone in MS saw the old Outlook, heard the complaints, and thought it was a great opportunity to lead a full rewrite and new product launch in order to get promoted.

[–] ramble81@lemmy.zip 46 points 3 days ago (4 children)

The new Outlook has been a shit show since day 1. When they first released it it couldn’t load PSTs, it couldn’t use COM add ins, it didn’t link correctly with Teams. You couldn’t correctly add shared calendars. The list just keeps on going, and all the things it fell short on was all stuff that business users heavily relied on.

Granted some of them need to go, but it’s like they didn’t even pay attention to what was used.

[–] Buckshot@programming.dev 10 points 2 days ago

It's been truly terrible. When i first tried it, you didn't get a tooltip showing the actual URL of links before you click them, you know, the thing literally every mandatory phishing training I've had to do for the past 20 years.

[–] CmdrShepard49@sh.itjust.works 6 points 3 days ago (1 children)

What gets me still is our work using MS SSO for all our work credentials but it always tells me to "open outlook and select displayed numerical code" to sign in on my phone but never once has it actually worked even if I'm literally sitting at the desktop with Outlook open on the screen. I always have to select "more options" and have them text or email a verification code.

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[–] HugeNerd@lemmy.ca 17 points 2 days ago (1 children)

But we need a container to run a Docker with several VMs inside so we can run byte code that runs on a web browser that gets compiled back to C++ under a terabyte of abstraction layers that need about 10000 dependencies that require a TPM, 64GB of DDR5-7200 RAM, about 24 cores at the minimum, two or three GPUs, a 10Gbps connection to the cloud, absolutely requires the latest mouse driver in Windows 11, but yet somehow still manages to open on the wrong desktop because the UI crammed together three hamburger menus, an unintuitive context-sensitive icon, a kebab menu at the same place where the cookies settings, adblocker complaint, and "you need to update" requesters pop up.

And the mouse pointer is too small on a 4K screen so you have to wiggle the mouse to see it but at that very instant for some reason the mouse's battery dies.

[–] mufkin@lemmy.zip 4 points 2 days ago

I remember back in the day we would rank M$ os’s. We putting this one beside ME right?

[–] W3dd1e@lemmy.zip 17 points 2 days ago

New outlook is a web browser skinned to look like an application. ᕕ(ᐛ)ᕗ

[–] mecen@lemmy.ca 8 points 2 days ago

It should be criminal to even charge money for MS software considering how much garbage it is

[–] tirateimas@lemmy.pt 33 points 3 days ago (5 children)

I don't understand how people can stand this sort of software (or quality of software). The only explanation is they are hostages of the situation.

[–] Tim_Bisley@piefed.social 29 points 3 days ago

That's been Microsoft's business strategy for decades now.

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[–] FireWire400@lemmy.world 33 points 3 days ago

Good thing that the new Outlook at least doesn't force itself onto you.... oh, wait

[–] realitista@lemmus.org 25 points 3 days ago (5 children)

I'm so tired of companies replacing apps with far inferior updates. If you need to rewrite, at least ensure it can do the same job.

[–] CosmicTurtle0@lemmy.dbzer0.com 12 points 3 days ago (5 children)

I'm going to disagree slightly.

IMO, outlook is bloated. It has too many features that are either confusing or difficult to use. Microslop should have released a completely new mail app and given it a new providence along with modern features.

Think gmail but it would work with any email account.

Made with modern programming practices. Streamlined and zippy.

But nope.

They needed to create Outlook (new). Which they enshittified.

I fucking hate Outlook. It is stuck in the age of emails being the primary source of communication in a company. Teams isn't any better. (Give me back slack please!!!!)

But let's be clear here: we (the users) aren't Outlook customers. Corporate IT is. And from their standpoint, Outlook does exactly what they need it to do.

[–] lightnsfw@reddthat.com 10 points 2 days ago

Made with modern programming practices. Streamlined and zippy.

LMAO

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[–] CanIFishHere@lemmy.ca 20 points 3 days ago

This is the same idiot misrepresenting WhatsApp ram usage. His job is to inflame, not inform.

[–] LowlandsFreak@feddit.nl 8 points 2 days ago

WebView2 is a disease and slowly clogging up my pc.

[–] CapuccinoCoretto@lemmy.world 15 points 3 days ago
[–] ThomasWilliams@lemmy.world 6 points 2 days ago

It takes about 5 seconds to show the drives in Explorer for some reason, like its an Amstrad PC1540.

[–] Dead_or_Alive@lemmy.world 8 points 2 days ago* (last edited 2 days ago) (1 children)

Search in Outlook always was a dumpster fire. But the search in the latest version of Outlook has failed to clear even the already low expectations I had for it.

I now save a copy of any email I think I’ll need to reference in the future in a folder on my PC.

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[–] adhdsergio@lemmy.world 5 points 2 days ago

It's a web page ffs

[–] silver_wings_of_morning@feddit.dk 10 points 3 days ago (2 children)

We have had 5x, 10x, 100x productivity gains from AI for a year or two (or more?). Where is this reflected in Microsoft products?

[–] mrgoosmoos@lemmy.ca 8 points 3 days ago

100x the output of slop features and projects

nobody said the productivity gains would be on quality products. it's quantity over quality 1000%

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[–] JoMiran@lemmy.ml 9 points 3 days ago (1 children)
[–] mesamunefire@piefed.social 10 points 3 days ago (3 children)

I use Thunderbird for my stuff. I like it for personal email. Its good enough.

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Okay, yes. That sounds like it's a drawback, but additionally you get not being notified of meetings and looking like an asshole all the time! What a great deal!

[–] garretble@lemmy.world 8 points 3 days ago (2 children)

My favorite is when outlook pops up a meeting notification about five minutes into the meeting after I’m already in the meeting.

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[–] myster0n@feddit.nl 8 points 3 days ago

Isn't it an improvement if it takes 10 seconds to crash instead of crashing immediately?

[–] DarkCloud@lemmy.world 7 points 3 days ago

And with the power of AI we're going to keep making those delays LONGER!

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