Can people just stop buying their fucking product now?
this post was submitted on 03 Sep 2026
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No. Console gamers can't do that.
Skill issue.
They can't complain about being a corporations bitch if they don't want to put in the legwork.
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If you own a PS5, depending on your firmware you may be able to exploit it, enjoy your favorite titles, all while giving Sony the middle finger.
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My initial read of the headline was that Sony would now make it a policy to harass its customers that do not agree with the new plans…
Well, yes, but actually yes.
Same! I got to the third paragraph of the article before understanding they were not planning to harass their customers (or at least not in new ways...)
Isn’t that what they announced when deciding future titles won’t be on discs? I thought that was them plainly telling us, “we will be harassing the consumers of our products going forward”.
This is just the follow up where they’re saying “we won’t let you harass us back, because we are a big scary powerful corporation, and you are just a weak small individual.”
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Has Sony just dared it's entire customer base to take part in a forced boycott?
The equivalent of somebody getting themselves barred from a pub/bookies/casino because they know that they can't do it on their own.
They say Microsoft and Xbox start to take a tumble and said to themselves "How badly can we fuck ourselves too?"
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They want to go all digital but can’t withstand cyber bullying. Weakness disgusts me!
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We made a bad decision and people got upset.
The problem according to Sony: the people.
Get bent Sony, you put your front line workers through this bullshit, you don't get to cry foul. How fucking stupid.
Like 95% of this I agree with. Don’t harass support people who have no decision making on this and are just trying to make a living.
But
unreasonable demands for compensation or apologies
Fucking really? Asking for refunds is bad now?
Nothing more offensive to a capitalist than trying to get your money back
Or apologizing. Can’t have that anymore either.
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Ah, yes. Desperately falling back on making a tone argument of all things is a sure fire indicator that somebody doesn't have a single leg left to stand on. Sony's decades-long pattern of behavior does not put them in a position to be able to enjoy that luxury.
In other words: Get the fuck outta here with that.
IDK, some of those demands are absolutely reasonable. Nobody should be making threats or visiting their facilities.
Just stop buying products connected to Sony. I did when they did the helldivers account thing back in the day. That's why I never played helldivers, actually.
Protesting outside facilities should be allowed. Though honestly pointless, just give them what they want and leave their ecosystem
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Anything but walking back the physical disc decision
That leaves only one available option for protest. I don't think they want to funnel everyone into moving away from PlayStation entirely. Or maybe they do, maybe xbox infiltrated and is taking them down from the inside, wait, where's my popcorn...
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Megacorp jerks people around and gets all snowflakey when they jerk back
ITT: People who don't understand how call centers work.
It is very rare for companies the size of Sony to maintain their own call centers for frontline customer support. They contract with a call center to run a campaign for them.
For these call centers, the huge campaigns are their life blood, and they won't do anything to upset the client. Your complaints are very likely not being passed on.
Furthermore, the candidate pool for call centers is anyone desperate enough to work in a call center. The amount of homeless agents is high enough that scabies and bed bugs are a common problem on-shore.
So, by calling and being abusive to a CS agent, there's a decent chance you're abusing a homeless person for absolutely no benefit.
The only reason Sony cares is because turnover from abuse and tied up agents costs money.
"You fools! You're not even talking to us, you're talking to a homeless person! We will never hear what you have to say!"
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Easy Solution: Don't buy anything from Sony! When the profit goes down sharholders get angry. And they can't ignore them.
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That's just good policy. Yelling at support personal or making them unsafe should not be celebrated. What is wrong with you?
Sure, yelling at them is bad.
But this is way more than that
You can't ask for anything, or they could arbitrarily decide you broke the agreement. You can't protest in any way, or they decide you broke the agreement.
Merely asking for what you've paid for to be returned to you is grounds for banning your profile now.
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I always thought this stance to be interesting, because it reminds me of soldiers in a conflict. The arguments are that the enemy rank and file are just doing their jobs, they have a family, the actual evil bigwig is out of reach, etc.
But also, are you just going to do nothing and let them steamroll you? They're choosing to continue to work at that business, and are the only "frontline" that you can interact with. The fact that the business made a policy specifically addressing this common complaint, means it actually reached the ears of someone in power.
I'm not encouraging violence or anything of course. But, by design, there's nobody else to voice your displeasure to. The only other option is to quietly accept their changes and be ignored.
If they didn't want angry people calling, maybe they shouldn't make terrible decisions?
Screaming at a minimum wage call center employee doesn't actually do anything but make their day worse.
When you shoot the soldier who's marching through your home you're depleting the enemy army of people.
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Well, hell. Let’s all get banned by them so they have a real count of how many customers they are losing.
I'm so glad I never gave any serious amount of money to Sony, Microsoft or Nintendo.
Another reminder to ditch the remaining cloud services Is still have and switch to local and self-hosted alternatives.
*looks up from gameboy*
Whut?
Someone please figure out Linux on ps5 native so I can dump their crappy OS
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I'd say just stop buying that shit, but Americans have no self restraint at all. They pre-order digital fucking games to get a pair of cosmetic boots or some stupid shit.
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Fuck Sony and their anti-consumer bullshit
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