this post was submitted on 29 Oct 2024
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No Man's Sky dev pulls out all the stops to fix a player's buggy save with 611 hours of playtime at risk: 'I promise to hawk that bug and fix it' (www.pcgamer.com)
submitted 10 months ago by misk@sopuli.xyz to c/games@sh.itjust.works
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[–] donuts@lemmy.world 78 points 10 months ago (3 children)

Listen I love NMS for what it has become, but of course they would say that. They know that (the veil of) personal investment in their userbase's woes is good marketing. What would the answer otherwise be? "fuck your save, start over"?

And if they can't fix it, they can at least say "we tried".

[–] hate2bme@lemmy.world 106 points 10 months ago (24 children)

I honestly don't recall any other developer ever saying this before.

[–] fsxylo@sh.itjust.works 34 points 10 months ago (1 children)

I think concerned ape fixed someone's save before.

[–] Canadian_Cabinet@lemmy.ca 20 points 10 months ago

David Szymanski (Iron Lung dev) fixed Jerma's save live on Twitter and Twitch

[–] Zahille7@lemmy.world 17 points 10 months ago

Deep Field (developers of Unfortunate Spacemen and Abiotic Factor) has actually recreated entire saves for AF that people have lost. The main director has popped into the discord to tell the people himself that he would fix the issue. I thought that was pretty cool.

[–] Sylvartas@lemmy.world 17 points 10 months ago

TFW I spent hours of my life debugging an issue that exclusively happens with czech/hungarian keyboard layouts and no one remembers it (to be fair the game was much more obscure than NMS)

[–] mipadaitu@lemmy.world 11 points 10 months ago

Stardew Valley/Concerned Ape has a policy of fixing saves personally.

[–] Vilian@lemmy.ca 10 points 10 months ago* (last edited 10 months ago) (2 children)

Factorio devs fixed a bug that corrupted a 2 year old save from a guy, the limit now is a few sextillion, satisfactory took josh from let's game it out save to help optimize the game lol, that's the closest I can remember

Edit: found it https://forums.factorio.com/viewtopic.php?t=101341 the devs also fixed the save for the guy and later updated the game with a fix lol

[–] Sudomeapizza@lemm.ee 3 points 10 months ago

i cant remember off the top of my head exactly which ones, but Wube will take bug reports from vanilla saves and modded saves and fix them all! Great Devs!

They even the concept (with permission) of someone else's game that they reengineered from the ground up to help multithread the game. They're simply amazing!

[–] BastingChemina@slrpnk.net 2 points 10 months ago

The bug was occurring when playing the same save for 19884 hours !

[–] JPSound@lemmy.world 4 points 10 months ago

Even Nintendo did it with a Zelda and another time for Metroid. I dont specifically remamber which ones tho. Players would get soft locked out of progression and you could send it in and they'd fix it. That was many moons ago tho. No way they'd put that much effort into anything these days.

[–] Kit@lemmy.blahaj.zone 4 points 10 months ago

The only other time I've heard of this was Stardew Valley. ConcernedApe is a treasure.

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[–] pressanykeynow@lemmy.world 40 points 10 months ago* (last edited 10 months ago) (1 children)

What would the answer otherwise be? "fuck your save, start over"?

Isn't it the usual answer? If there's any at all.

[–] Winged_Hussar@lemmy.world 26 points 10 months ago

For any AAA dev? Probably, or if you're Ubisoft you might also ban their account just for being needy

[–] Cethin@lemmy.zip 12 points 10 months ago

Well, usually if it's from a breaking update or something it's "saves from previous updates aren't guaranteed to work with future updates." They don't say "fuck you" but they usually also don't promise to fix it. I agree it's a business strategy though, but they should be commended for it or their business strategy stops being this.

[–] tfw_no_toiletpaper@lemmy.world 34 points 10 months ago (1 children)

I chuckled at "hawk"

It's over for me

[–] Aussiemandeus@aussie.zone 13 points 10 months ago (1 children)

Me twooi

[–] Classy@sh.itjust.works 15 points 10 months ago (1 children)

You tuah?

[–] GiveMemes@jlai.lu 1 points 10 months ago

Moi aussi

[–] NOT_RICK@lemmy.world 21 points 10 months ago

That’s pretty cool of them

[–] SchmidtGenetics@lemmy.world 19 points 10 months ago* (last edited 10 months ago) (3 children)

Why is this news? Do many devs not fix buggy saves?

I’ve sent more than a few to a few different devs at their request, it helps them immensely to have a buggy save, because sometimes they can’t recreate the conditions.

[–] einlander@lemmy.world 46 points 10 months ago* (last edited 10 months ago) (10 children)

Fix buggy saveing/save systems yes. Fix personal buggy saves files to a working state for a particular player? No.

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[–] orca@orcas.enjoying.yachts 13 points 10 months ago (2 children)

I remember having a Far Cry 3 save bug that went unfixed for years (idk if it ever even got fixed). I would keep 2-3 different saves handy just to not lose all of my progress.

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[–] yamanii@lemmy.world 10 points 10 months ago (1 children)

Just this year we had Star Wars Outlaws say too bad, start over, to everyone that paid more to play early.

[–] kurcatovium@lemm.ee 3 points 10 months ago

Classic Ubisoft...

[–] Eyck_of_denesle@lemmy.zip 7 points 10 months ago

Hawk tuahed the bug

[–] doctordevice@lemm.ee 1 points 10 months ago

It would be nice if they could at least acknowledge the broken (removed?) PS4 to PS5 save transfer function. I was interested in some of the recent updates but found out those same updates had removed the feature I needed to continue my old save. So I just didn't play instead.

[–] Turd_Ferg@sh.itjust.works -1 points 10 months ago (2 children)

What an incredibly low bar for praise. "we'll fix our own bugs" - OMG!

[–] BruceTwarzen@lemm.ee 6 points 10 months ago (1 children)

I mean if you look at a game like fifa who has the same bugs over generations because they couldn't care less, it's kinda nice that someone at least pretends to care. But the bar is in fact very low in the industry

[–] iAmTheTot@sh.itjust.works 1 points 10 months ago

What bug has the Fifa games had over generations?

[–] boonhet@lemm.ee 3 points 10 months ago

It IS an 8 year old game at this point though - many games don't get fixes beyond the first patch or 2.

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