yo! for initial contact, i've found that a simple form works well. it's low friction, and you can get a sense of what they want.
for the deeper convo, emails are solid to document stuff, but nothing beats a call for building trust.
cuz remember, people want to work with humans, not just forms. but i get the concern about no-shows. maybe have a brief screener or questionnaire before booking a call? it's like a filter, ensuring only the serious ones get through.
also, consider automated email sequences post form submission to warm up leads. keep it light, personal and value-focused. hope this helps! 👊🏽