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I remember self checkout arriving in 2008 when I was living in the arse-end of Ireland. Took quite a few years for it to arrive anywhere in France, I guess because we could clearly see it was gonna kill more jobs... anyway, they didn't take over but for little old me who is used to it, it's a godsend when I'm faced with families doing their weekly shopping or, worse, pensioners...

And yet, somehow, after all these years, I regularly meet people who indeed seem to have never faced one. No hate on them, I just find it amazing! And I always wonder what suddenly pushed them over, made them decide "today is the day I face my fear and confront the Beast!"

I personally really like self checkout. Even with a full cart im in and out significantly faster than most everyone else. I dont get how people get tripped up at them but my god Is it so many. I would like to have the option to remove something I accidentally scanned without needing someone though. We finally got passed the bag scale issues this is the next hurdle!

As a side note I only do self check with a full cart because im a late night shopper I would never in a million years do it during busy hours.

I like self check because it's less interaction with people, mostly. Also, you can rip 30 packs of PBR near the handle and just scan the can instead on the box.

A 30-pack for a six-pack price is a good deal.

But yes, they are shifting labor to customers.

I hate how everyone with a billion items in a cart goes through the smaller, 1-3 items checkouts that have no belts, while people with 1-3 items are all at the belted lanes. Why are y'all so bass ackwards?

No matter what line I pick at the supermarket, that’s the line that will have a technical issue, a grandma with 200 coupons, a guy who wants to scan 50 lottery tickets, and a price check that takes 10 minutes.

Also no matter what spot I pick in line, that’s the spot where people decide to pass through

If you’re there for a bag of brown sugar or a carton of half and half self checkout makes sense.

I’ve used scanners outside of this retail environment and I know how to pack both a vehicle and a box well. But the awkward height, shape, configuration of self checkout and its bags or lack thereof turns me into a fingerless, blind man trying to use a calculator.

that's why one line for multiple checkouts is better

What kills me is when I'm behind an old person attempting to use a check like it's 1989. I haven't been to a grocery store that accepts checks in the past decade, I just don't understand why they think it will suddenly change back to how it was, and they always act angry and confused when stores don't accept their checks even though like I said I haven't seen a store that accepts checks in the past decade

Not only the self checkout. I usually end up behind someone who's new to the concept of exchanging goods for legal tender and needs an introduction to it.

This is of course after they have told the story about why they're in the store, starting with the new testament and moving on from there...

I spend a lot of time thinking about how it's not my place to judge these people, but I think very few of them would manage to sit the right way on the toilet without outside assistance.

Either that, or I have to wait for an employee myself for the stupidest reason, i.e. that I've brought a canvas bag that they have to verify I didn't steal.

Fun fact: This is why a huge amount of people don't use self-checkout despite it potentially saving a lot of time. They are afraid the person behind them is going to judge them like this while trying it for the first time.

If there is a cashier available, then I refuse to use self checkout.

These things seem to be meant for people buying a few items, not for 250 items a family of 4 would have In a cart.

This is the most true thing anyone has ever said.

Oh man! I'm a city bus driver, and the amount of people that struggle with getting fare in the box is too damn high! I don't understand how you could make a bus full of people wait for you to dig through your pockets at a pace that would make glaciers impatient. You're standing at the bus stop, you know you're getting on the bus, know you'll need fare, yet here we are.

I want to get a documentary crew to follow some of these people around for a while just to see what they do with their days. I genuinely wonder how some people function.

And so you blame the person whose thrown into having to use a self checkout with little to no instruction having to figure it out instead of the corpo execs who wanted to siphon a few local jobs into their new yachts?

Have you seen the couple that both get out of the car at the gas station and have to collaborate way too much to work the pumps?

The problem is that, at least over here, every supermarket chain seems to have vastly different machines.

I always notice people are super cocky about this kind of thing. Yet self-checkouts are so fucking terrible it basically everyone runs into problems at them eventually. So just tempting fate from everyone in this thread really.

OMG this.

Person in front checking out:

BEEP

Lays item on the scale, but is leaning on the scale.

PLEASE REMOVE ITEM FROM THE SCALE

Picks item up

Please put item on the scale

puts item on the scale but has their hand on the scale still

PLEASE REMOVE ITEM FROM THE SCALE

HELP IS ON THE WAY

(help was not on the way)

Them: These things NEVER WORK!!!!

30 seconds later the POS resets and lets them try again.

me: Stop touching the scale, just leave you item there and back off

it works

They scan the next item and place it on the scale and leave their hand on the scale.

PLEASE REMOVE ITEM FROM THE SCALE

Every single item, they never learned. I eventually went to stand in the single manned line that had 15 people in it.