this post was submitted on 05 Jan 2026
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Is a CR-Touch sensor a "consumable"? Creality thinks so. After our CR-10 SE failed, we spent 23 days fighting a warranty claim that should have taken minutes.

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[–] Pika@sh.itjust.works 39 points 1 month ago

my takeaway is don't buy from this company.

[–] db0@lemmy.dbzer0.com 13 points 1 month ago (1 children)

Pretty much every companies tries that. I had a 1000 Eur projector whose lamp failed after 7 months of basic "evening TV" use . Clearly unreasonable. The company tried to argue we needed to pay 200 Eur for a new lamp because we exceeded its lifetime hours. Clearly bullshit but not much I could do since they labeled the lamp as consumable. I managed to get them to send me a replacement for 100 which lasted 3 years

[–] squaresinger@lemmy.world 16 points 1 month ago (2 children)

Hint for the next time: projector companies only sell the bulbs in a cheap metal cradle and they ask for a butload of money for that.

But you can also get the lamp without the cradle from Amazon or similar places. It's the same lamp since projector companies don't manufacture the lamps themselves, usually its Osram. And if you buy the lamp without the cradle you pay a quarter of the price of with a cradle (at least that's the price difference on my projector).

You then just have to pop the old bulb out of the cradle and put the new one in, it's super easy.

Just look at the bulb in the cradle and google the product name of the bulb.

[–] KairuByte@lemmy.dbzer0.com 9 points 1 month ago (1 children)

Funnily enough, the same thing goes for battery “packs” in UPS units. The UPS costs ~$2500? The replacement “packs” will cost a few hundred dollars at least. But the batteries are standard 99.9% of the time, and cost 1/4th the pack if you simply disassemble your existing pack and transfer the hardware onto the new batteries.

I’ve saved hundreds doing this, and since the batteries are standardized, you can usually find a great deal on them beyond their regular price.

[–] squaresinger@lemmy.world 6 points 1 month ago

There's a lot of business around just repackaging things and selling them for multiple times the cost.

[–] db0@lemmy.dbzer0.com 6 points 1 month ago* (last edited 1 month ago) (1 children)

Ah thanks for the tip. I was able to find lamps and cradles together for 100 Eur but I never thought to look for just the lamp anymore. I was stopped buying lamps when I realized I could buy a new projector for the same price as my optoma lamp after like 8 years of having it. Unfortunately those projectors don't seem to be made to allow for lamp switching.

Out of the curiosity I checked for my old optoma hd28dse lamp as you suggested and it's around 60 without the cradle.

[–] squaresinger@lemmy.world 2 points 1 month ago* (last edited 1 month ago) (1 children)

Yeah, it was 50 for mine, so quite similar.

I'm considering switching to laser/led, since the power consumption should pay for itself after a few years, but didn't get around to it, so now my 12yo projector is on its third lamp.

I always just replaced the bulb and kept the cradle.

Tbh, that lamp+cradle combo is a plain scam. No way the cradle is worth €150, but most people will just check the suggested lamp (which is lamp+cradle) and the projector manufacturer makes €150 off a small piece of aluminium.

[–] db0@lemmy.dbzer0.com 3 points 1 month ago

Ye it's a complete fraud. Glad I switched projectors tbh

[–] DudeImMacGyver@kbin.earth 7 points 1 month ago (1 children)

Creality fucking sucks, the only good thing about them is that they're cheap (which is also a bad thing).

[–] spitfire@lemmy.world 8 points 1 month ago (1 children)

Their software is somewhat open too, and you can root it unlike some other printers

[–] fhein@lemmy.world 3 points 1 month ago (1 children)

If it wasn't open, they would be violating the licences of the FOSS projects it's forked from. Their firmwares inherit GPLv3 from Marlin, and CrealityPrint inherits AGPLv3 from slic3r (via Orca Slicer, Bambu Studio and PrusaSlicer).

[–] spitfire@lemmy.world 1 points 1 month ago

There are some companies that violate GPL. Guess what happens to them? Nothing (unfortunately).

[–] Grass@sh.itjust.works 4 points 1 month ago (1 children)

I did up a few of the printed ones that use mouse click buttons and they are way better

[–] optissima@lemmy.ml 1 points 1 month ago

Link a the best?

[–] spitfire@lemmy.world 3 points 1 month ago

I had them replace it 3 times before I got a working one. By the time it was delivered I’ve returned my Ender 3 V3 KE and got…K1. I am much happier with it though, and I’ve even mounted that CR-Touch on it at się point;)

[–] SaveTheTuaHawk@lemmy.ca -4 points 1 month ago (2 children)

Creality is for printing virgins. Move on as fast as you can.

[–] paf@jlai.lu 20 points 1 month ago (2 children)

Meanwhile bambulab do not want to recognize an issue which could lead to a fire...

https://www.youtube.com/watch?v=hiBRVFe1TyQ

[–] cepelinas@sopuli.xyz 3 points 1 month ago
[–] TheButtonJustSpins@infosec.pub 1 points 1 month ago (2 children)
[–] mp3@lemmy.ca 2 points 1 month ago (1 children)

The NTC Thermistor apparently becomes really hot, really fast (near its rated limit), which in itself is not a problem, but the surrounding components are not rated for that temperature and can melt.

[–] TheButtonJustSpins@infosec.pub 1 points 1 month ago

Is that on all models? I have an A1 Mini

[–] paf@jlai.lu 1 points 1 month ago (1 children)
[–] TheButtonJustSpins@infosec.pub 1 points 1 month ago (1 children)

"too long; didn't watch"
Was looking for a summary; watching an 18-minute video to get a two sentence summary seems overkill.

[–] paf@jlai.lu 2 points 1 month ago (1 children)

Many users have reported issues where some had a burned hole beneath the printer, due to a thermistor that is barely enough to support the charge. They have discussed this with some Bambulab employee (off camera) at some convention where they said to be aware yet bambulab officially do not want to recognize the issue.

[–] axexrx@lemmy.world 5 points 1 month ago (1 children)

...What company would you recommend if I do decide to start printing virgins?

[–] Munkisquisher@lemmy.nz 4 points 1 month ago (1 children)

Prusa, all day long if you want to be 3d printing. Then build a voron if you want a 3d printer hobby.

[–] KairuByte@lemmy.dbzer0.com 7 points 1 month ago (1 children)

Yes but when do you start printing the virgins?

[–] XTL@sopuli.xyz 0 points 1 month ago

Once you've set it up and sliced the model.

[–] ThePantser@sh.itjust.works -5 points 1 month ago (1 children)

Not a consumable since they sell replacement probes.