this post was submitted on 09 Jan 2024
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578
The data is in: RTO policies don't improve employee performance or company value, but controlling bosses don't care (www.businessinsider.com)
submitted 10 months ago by MicroWave@lemmy.world to c/news@lemmy.world
46 comments fedilink hide all child comments
 

Billionaire CEOs were quick to sing the praises of working from home at the start of the pandemic, calling it the way of the future — but over the last three years, they've slowly changed their tune.

Late last year, Forbes reported that 90% of companies will return to the office in 2024, with 28% threatening to fire workers who don't comply.

But it turns out that the motivations for calling workers back to the office may have less to do with employee productivity or profit margins and everything to do with catering to the egos of controlling managers who want their workers back, according to a recent study published by researchers at the University of Pittsburgh.

Mark Ma, an associate professor of business administration from Pitt's Katz Graduate School of Business, who led the study, told BI he started the research hoping to understand why some S&P 500 firms want employees to return to the office while other firms avoid calling them back.

...

"One of the most common arguments management suggests is that they want to return to office because employee productivity is low at home, and they believe returns to office would help firms improve performance and ultimately improve the firm's value," Ma told BI. "That's the reason they give — but our results actually do not support these arguments."

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[–] pacoo2454@lemmy.world 105 points 10 months ago (2 children)

I work from home and my boss frequently says he doesn’t mind us working from home but always follows it up by saying he really misses seeing people “sitting in the seats” and “working in the office”. It really is a weird ego trip, being able to visually see people working for you. Actually getting the work done is secondary to the power they feel of seeing their subordinates toiling away.

[–] SoleInvictus@lemmy.world 30 points 10 months ago* (last edited 10 months ago)

My boss constantly rode my ass about my coming into the office. I'm a consultant and work on site for various clients. I do a lot of driving that is not reimbursed in any way by my company so, whenever I have a break, I prefer to work from home. But no, my boss has set the expectation that any time I have no on site client work, I needed to be at the company office, a 45-90 minute commute each way (depending on traffic).

If I need to drive into an office every day, I'm going to get paid the most I can for it. She took away one of the main perks of my job, so I had no reason to stick around. So I found a new job that pays 50% more and I'll be letting the company know in my exit interview that's the primary driver for finding new employment. Oh, and the best part? I work from home at least one day a week. My previous employer can get fucked.

[–] SeaJ@lemm.ee 7 points 10 months ago (1 children)

Or he could just enjoy being around people. I personally prefer going into an office and having people around. I know that is not the case for everyone though.

[–] Empricorn@feddit.nl 10 points 10 months ago (1 children)

It's fine to prefer that. But forcing your employees to work in the office is an ego trip and makes you a bad boss. Especially considering it's been proven most people are more productive in a work from home environment.

[–] Pips@lemmy.sdf.org 1 points 10 months ago

But based on that anecdote, unless I am missing something (possible), it just sounds like the boss is stating they miss seeing people in the office. OP said their boss frequently says they don't mind employees working from home. What it sounds like is two things are true: (1) the boss doesn't care if employees work from the office or home and (2) the boss misses seeing people at work because it's nice for them to have in-person social interactions.

Also, to be blunt, using productivity as the marker of an effective workforce is how you end up with hellholes like Tesla or Facebook. Morale matters for quality of output. Anyway, effective managers know that their teams will have both people who prefer to be in office and people who prefer to WFH, so will create schedules that work great for everyone.

[–] phoneymouse@lemmy.world 73 points 10 months ago (1 children)

This was obvious. Actual work involves focusing. WFH encourages me to focus more. The office is a distracting and annoying place to be.

[–] Beryl@lemmy.world 55 points 10 months ago* (last edited 10 months ago) (3 children)

What's even more stupid about return to office is that we know that commuting is a major contribution to greenhouse gas emissions. So working from home would not only be an improvement in work conditions, sparing millions of individuals hours of wasted commuting time each week, it would also be an easy way to reduce pollution and mitigate global warming.

Laws should be passed that mandate employees can work from home whenever it cannot be demonstrated by the company that being on site is absolutely necessary to do the job.

[–] TangledHyphae@lemmy.world 23 points 10 months ago (1 children)

If you look around, fast food places and Pepsico and everyone price gouging, it's a race to the bottom for a last cash-grab before what appears to be an inevitable recession -- brought on by some of these same conglomerates. Mass layoffs (tech sector over 250k layoffs last year across the board), among inflation just murdering people's wallets. Credit card debt is over 1 trillion now, people are "surviving" off of high interest debt to maintain life at this point, but it's not sustainable at current rates.

[–] Nudding@lemmy.world 22 points 10 months ago (2 children)

We are witnessing companies engage in late stage capitalist practices because we are in late stage capitalism. Unfortunately I don't see us flipping to socialism, so Imo were heading towards recession, depression, and collapse, all while the climate continues to fuck us.

[–] zzzz@lemmy.world 19 points 10 months ago (1 children)

all while the climate continues to fuck us.

To be fair, I believe the consensus is that we fucked the climate first.

[–] Nudding@lemmy.world 11 points 10 months ago (1 children)

Climate 2: Fuck of Revenge

[–] MeatPilot@lemmy.world 2 points 10 months ago* (last edited 10 months ago)

Climate change is a power bottom.

We thought we were the dom in the relationship and all the sudden the climate just handcuffed us to the bed post and jammed a cold hard unlubricated steel butt plug up our ass and gave us a golden shower without telling us the safe word to stop it.

[–] cottonmon@lemmy.world 4 points 10 months ago

The other stupid part is that WFH makes more sense from a business perspective. Having to pay less in office rent and utilities is great for saving on costs.

[–] Ironfist@sh.itjust.works 1 points 9 months ago

Not only that, less people driving means less people buying gas, which drives the gas price down as we saw during the pandemic. When the gas price goes down, everything is cheaper. This could be a great way to get a bit of relief on the inflation.

[–] SnotFlickerman@lemmy.blahaj.zone 38 points 10 months ago* (last edited 10 months ago)

but controlling bosses don't care

...have they ever? This is par for the course.

Acting like its surprising that they'll literally ignore the data because it's about control is absurd, this should be the least surprising finding there could be.

[–] queermunist@lemmy.ml 31 points 10 months ago (1 children)

My personal theory: boomer bosses are intimidated by new tech and don't trust it.

[–] rivermonster@lemmy.world 14 points 10 months ago

Boomer bosses need to dig a hole and go lie down. They've already done enough damage worldwide. Worst generation in ages.

[–] Clbull@lemmy.world 25 points 10 months ago* (last edited 10 months ago)

I used to work in a place that sank its head office with an increased RTO mandate. Working conditions and pay were already quite bad and the increase in office hours led to turnover rates as high as 95% in some teams.

In the end they had to outsource a lot of their finance roles.

[–] ghostdoggtv@lemmy.world 24 points 10 months ago* (last edited 10 months ago)

Employers don't see reduced employee expenses as value. HUH.

[–] BradleyUffner@lemmy.world 22 points 10 months ago* (last edited 10 months ago)

Jokes on them, I can work just as unproductively in an office as I can from home!
/s

[–] neidu2@feddit.nl 17 points 10 months ago

Eat shit, office complex moguls. Get a real job.

[–] VikingHippie@lemmy.wtf 14 points 10 months ago

Wasn't this the cover story of Well, Duh! Magazine way back in 2021?

[–] dejected_warp_core@lemmy.world 12 points 10 months ago

everything to do with catering to the egos of controlling managers who want their workers back

In my experience, this is more or less the case. At this stage, RTO vs WFH may very well be the dividing line between a company having bad management, and genuinely good jobs. But the determining factor is really people and culture - so choose wisely.

In the few times I've done WFH in my career, the through-line has been working in a "high trust" environment, with people that do not have a dim view of humanity, and do not fleece their customers. The opposite of all that was also true for office-based jobs I worked in between those.

[–] ryannathans@aussie.zone 2 points 10 months ago

Rto = return to office