ndjuadks

joined 1 year ago
[–] ndjuadks@alien.top 1 points 11 months ago

I could definitely be wrong but the hair on the lens is pretty large and the sensor looks completely clean. Also only appears with small apertures so I feel like that makes sense?

[–] ndjuadks@alien.top 1 points 11 months ago

I know, really wasn’t hard to spot and it was straight out of the box when I check it and it still had the front and rear caps on

[–] ndjuadks@alien.top 1 points 11 months ago (1 children)

Customer service just seems to be awful

[–] ndjuadks@alien.top 1 points 11 months ago (4 children)

It’s very obvious in all photos above f/5.6. I added some photos in someone else’s comment

[–] ndjuadks@alien.top 1 points 11 months ago

Ok thanks, I’ll see what they say

[–] ndjuadks@alien.top 1 points 11 months ago

Ok thanks, I’ll give that a go if I can’t reach an agreement with them

[–] ndjuadks@alien.top 1 points 11 months ago (2 children)

Much appreciated, although not sure whether they’ll try and tell me a hair doesn’t class it as faulty or that it wasn’t there when they sent it etc

[–] ndjuadks@alien.top 1 points 11 months ago (5 children)

Paid on a debit card unfortunately, not sure whether this would work?

 

Hi, I bought a lens from mpb in ‘like new’ condition and there is a fabric hair within the lens large enough to appear on all photos above f/5.6. I couldn’t open the parcel until now (3 weeks later) as I was away for uni and so just discovered the issue today. Mpb refuse to do anything about it and told me to get it cleaned for ‘cheap’ at a camera repair shop but that it will also void my warranty. Is there anything I can do?