this post was submitted on 06 Aug 2023
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Privacy

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Zoom's updated policy states that all rights to Service Generated Data are retained solely by Zoom. This extends to Zoom's rights to modify, distribute, process, share, maintain, and store such data "for any purpose, to the extent and in the manner permitted under applicable law.", including AI and Machine Learning.

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[–] RagnarokOnline@reddthat.com 131 points 2 years ago (3 children)

The real trouble here is got vague the term “user generated content” is.

Does that include recordings of meetings? Does that include files or messages over chat during calls? Does it include names of those attending calls?

With it being so vague, you have to assume the worst possible case, which sucks for anyone who uses Zoom.

[–] Jarmer@slrpnk.net 79 points 2 years ago (2 children)

yeah I think it means ... ALL OF IT.

also double sucks because a lot of people have no choice but to use zoom. jobs require it.

[–] chilicheeselies@lemmy.world 32 points 2 years ago

They wont for long if their legal departments see that. We already arent allowed to record meetings with zoom where i work, and are going to teams.

Its the people who lose in this one

[–] gelberhut@lemdro.id 15 points 2 years ago (1 children)

If you have to use it for work, it is not your issue, but your employer's.

Still, I will be surprised if zoom will apply this rule to corporate customers.

[–] NerfHerder@lemm.ee 8 points 2 years ago (3 children)

Yeah, but if you're interviewing for a job, it IS your problem, no?

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[–] Zeth0s@lemmy.world 20 points 2 years ago* (last edited 2 years ago) (4 children)

They can't be that stupid. Many companies that use zoom do it to discuss with clients, in conversations that are expected to be private and confidential. Training an ai might mean leaking some of this content, unless it's an AI used exclusive internally at zoom. They better not use recording of meetings, unless they are ready to pay lawyers for years

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[–] Rai@lemmy.dbzer0.com 6 points 2 years ago (21 children)

Unrelated, you’re my favourite game ever and I love you and miss you and I’d pay so much for a pre-re server without a cash shop at maybe 2-5k total players.

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[–] ForestOrca@kbin.social 94 points 2 years ago (2 children)

During the early part of 2020 I moved my classes onto Zoom. Because of this change, I'll be moving my video conferencing elsewhere. What's with companies destroying themselves while attempting to maximize profits. Just another reddifugee on kbin.social. SMH.

FOSS Zoom Alternatives -

https://itsfoss.com/open-source-video-conferencing-tools/

https://www.makeuseof.com/open-source-video-conferencing-software/

https://fosspost.org/zoom-alternatives/

[–] AdalwinAmillion@pawb.social 38 points 2 years ago (2 children)

The term "enshittification" comes to mind.

[–] girlfreddy@lemmy.world 14 points 2 years ago

Cory Doctorow is a smart man and I'm glad he's around to educate us.

[–] Rai@lemmy.dbzer0.com 12 points 2 years ago

The term “enshittification” is as common on Lemmy as “play stupid games…” is on Reddit.

It’s a much less stupid word/phrase, though, so that’s fine with me.

[–] kobra@lemm.ee 6 points 2 years ago

thanks for sharing, looks like some good alternatives here.

[–] jacktherippah@lemdro.id 69 points 2 years ago

Man the modern internet is a privacy nightmare.

[–] itsgroundhogdayagain@lemmy.ml 65 points 2 years ago (2 children)

I'm sure companies will be interested in hearing this, especially those with regulatory requirements.

[–] PeachMan@lemmy.one 37 points 2 years ago

Yeah WTF? Companies that have medical data, other PII.... they're going to have to cancel their Zoom contracts right? I guess that's up to their lawyers to interpret/decide.

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[–] pensivepangolin@lemmy.world 55 points 2 years ago (2 children)

Considering courts have been using Zoom since COVID…I am dying to see what happens. Will Zoom clarify that it doesn’t collect/utilize meeting recordings to train AI? Is it going to exactly that and force anyone conducting sensitive business to find a new platform?

This feels like a remarkably bad move, both for privacy and for Xoom’s own business concerns, unless I’m missing something.

[–] ChickenLadyLovesLife@lemmy.world 11 points 2 years ago (1 children)
[–] Freeman@feddit.de 5 points 2 years ago (1 children)

Wait till Elon Musk buys it...

[–] droans@lemmy.world 8 points 2 years ago

Won't be an issue for courts. In fact, the original text prediction software came from the Enron Corpus - a trove of emails gathered by the FERC during their lawsuit against Enron.

Now, companies will absolutely not be friendly about this. The number one reason most companies are hesitant to AI is because they don't want to risk giving sensitive data to an outside company.

[–] riesendulli@discuss.tchncs.de 40 points 2 years ago (2 children)
[–] socphoenix@midwest.social 13 points 2 years ago (7 children)

Do you know if they support disabling things like auto-equalization of audio or changing the bitrate? I use zoom for music lessons because they’re the only one I’ve ever found that will let me do that, which sucks because zoom really isn’t that great of an app

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[–] ForestOrca@kbin.social 5 points 2 years ago

Yay Jitsi!!

[–] Potatos_are_not_friends@lemmy.world 24 points 2 years ago (1 children)

Last year, my whole company switched to jitsi.

Solves 90% of our use cases and open-sourced enough to expand on it.

[–] Num10ck@lemmy.world 7 points 2 years ago

do you host it in house? what compression does it use?

[–] mikarv@someone.elses.computer 15 points 2 years ago

@skilledtothegills would be forbidden for them to train on actual content from calls under EU law, as it would be in breach of the ePrivacy Directive (read alongside something called the European Electronic Communications Code, which gives similar obligations to 'over-the-top' providers as to classic telecoms). Not that US tech firms have a great history of adhering to EU law.

[–] Hamartiogonic@sopuli.xyz 7 points 2 years ago

That’s a very zoomy thing to do given what we’ve seen the company do so far. If they can figure out a new way profit from stabbing you in the back, they absolutely will go for it.

[–] Kaidao@lemmy.ml 5 points 2 years ago (3 children)

This is terrible for privacy, but not surprising at all. For enterprise, the target market for Zoom, I imagine this doesn’t matter much.

I don’t know anyone that uses Zoom for personal use. And if you do, why?

[–] chilicheeselies@lemmy.world 19 points 2 years ago

It matters more. Nobody wants trade secrets being used to train some ai.

[–] inconel@lemmy.ca 4 points 2 years ago* (last edited 2 years ago)

I used zoom for some hobby online meetups. The majority used zoom. I'm assuming that it's organizer's choice, which they're familiar at work. I'd love to spread a word for FOSS alternatives, but sadly I'm not the person organizes events.

The thing is for most people zoom is equivalent of video conference. Zoom has soared its publicity in WFH era, and Zoom decides to (like every corporation does) utilize it, milking every possible profit from it.

[–] scytale@lemm.ee 3 points 2 years ago

I'd wager enterprise customers wouldn't want this either, and I won't be surprised if they demand to explicitly remove that clause on their contracts. Imagine all the highly confidential info and trade secrets being exchanged on company zoom meetings that can be harvested for AI use.

[–] sverit@feddit.de 5 points 2 years ago (1 children)

Does anyone know if that's ok with the DGPR in Europe?

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