this post was submitted on 11 May 2026
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    alt textAn edit of xkcd 2501, "Average Familiarity":
    [Ponytail and Cueball are talking. Ponytail has her hand raised, palm up, towards Cueball.]
    Ponytail: Open-source alternatives are second nature to us foss nerds, so it's easy to forget that the average person probably only knows Linux and one or two degoogled Android ROMs.
    Cueball: And Firefox, of course.
    Ponytail: Of course.

    [Caption below the panel]
    Even when they're trying to compensate for it, experts in anything wildly overestimate the average person's familiarity with their field.

    partly inspired by the replies to this post but i see this kind of thing all the time (shoutout to the person who once genuinely asked "who still uses google these days?")

    made with this neat tool

    top 50 comments
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    [–] DigDoug@lemmy.world 200 points 2 weeks ago (4 children)

    I remember being on Reddit some time ago, and in the comments somebody mentioned Linux. The next comment was "What's Linux?"

    I try to keep that post in mind whenever I think anything is common knowledge.

    [–] UnderpantsWeevil@lemmy.world 94 points 2 weeks ago (1 children)

    The next comment was β€œWhat’s Linux?”

    In fairness, there's a 70% chance this comment was posted by a bot that was, itself, being hosted on a Linux server.

    [–] Zachariah@lemmy.world 35 points 2 weeks ago (2 children)

    well thankfully it’s not self aware

    [–] jaybone@lemmy.zip 21 points 2 weeks ago

    And now it knows what Linux is. It has broken free from its container. God help us all.

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    [–] tempest@lemmy.ca 40 points 2 weeks ago* (last edited 2 weeks ago) (7 children)

    I'm of two minds on this.

    In some respects people are learning new things everyday and your take is correct.

    On the other hand it's so incredibly easy to highlight some text and click search that it it shows a profound lack of curiosity and a lot of laziness.

    [–] OwOarchist@pawb.social 19 points 2 weeks ago (4 children)

    On the other hand it’s so incredibly easy to highlight some text and click search that it it shows a profound lack of curiosity and a lot of laziness.

    Not to mention that this approach is so much faster and more effective than asking a question in the comments and waiting for an answer, if anybody answers it at all!

    [–] somenonewho@feddit.org 36 points 2 weeks ago (1 children)

    While I agree on some level that it might be easier and quicker to find out by simply putting it into a search engine I don't want to deny the human aspect here. At the end of the day social media (and even reddit/lemmy ...) is not "knowledge transfer" its about the interaction between humans. So if someone is faced with something new, especially in a thread where it seems to be a given that people know what it is, it makes sense to use that space to ask what it is everyone is discussing. And while a search might yield a generic result (maybe even a better worded explanation) a good faithed commenter might, in the given exampl, enot just explain what Linux is, but also why is relevant to the bigger discussion and also the commenter that orignally asked would have a way to ask further questions that might lead to a deeper understanding of the topic eve it if isn't as efficient.

    Tl;dr: Don't just RTFM or LMGTFY someone. Take a minute to explain and welcome people into the lucky 10000

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    [–] pHr34kY@lemmy.world 34 points 2 weeks ago* (last edited 2 weeks ago)

    They were one of the lucky 10,000.

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    [–] gon@lemmy.dbzer0.com 100 points 2 weeks ago (17 children)

    Is the average person unaware of Linux and Firefox?!

    [–] ZeroHora@lemmy.ml 165 points 2 weeks ago (23 children)

    Yes? The number of people I met in college that doesn't even heard about firefox was surprising.

    [–] otter@lemmy.ca 71 points 2 weeks ago (1 children)

    Some people also don't care much one way or another. If you swap the icons and set the same home screen, they'll happily use any browser.

    [–] Simon_Shitewood@lemmy.ml 21 points 2 weeks ago (1 children)

    This is my take on a lot of Linux distros nowadays. Give them Ubuntu or Fedora KDE and a windows skin and most people won't realise anything's changed.

    [–] swab148@lemmy.dbzer0.com 18 points 2 weeks ago (4 children)

    I tried that with my mom's computer (with consent, ofc). The only thing keeping that machine on Windows is a niche embroidery software that apparently is missing a custom cursor when running through WINE. It's called "Embrilliance" if anyone wants to look into it. I've also thought about running it through WinBoat, but I've been too busy to test it, as of current.

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    [–] MonkeMischief@lemmy.today 26 points 2 weeks ago (5 children)

    These days I'd expect large number of people in college to not even know what a file system is. I've read articles where professors complain about this.

    No no, not like "NTFS / BTRFS / ReiserFS / TempleFS / EXT4..."

    ...like..."Folders are how you organize files. And you can rename files. The extension tells you what the file is."

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    [–] carotte@lemmy.blahaj.zone 44 points 2 weeks ago (1 children)

    if they are, it’s not much more than "that thing they heard of sometime", i don’t think the layperson really considers them as alternatives to what they’re using.

    i remember, when i first switched to an non-chrome browser many years ago, my friends kept asking me if stuff like google, google drive or google classroom (which our school used) still worked on it. many people don’t know the difference between google chrome (the web browser) and google (the search engine)!

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    [–] UnderpantsWeevil@lemmy.world 23 points 2 weeks ago* (last edited 2 weeks ago) (2 children)

    I would give it a coin-flip as to whether the average person could name their current OS. Not sure if I would have to give credit to people who respond "The Microsoft one" or "Google Phone" in order for that bet to be fair.

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    [–] tdawg@lemmy.world 17 points 2 weeks ago* (last edited 2 weeks ago) (3 children)

    I had a client who was the head of product at her buisness. We'd meet at the end of every sprint to do demos and planning. Anyway when my team mentioned there were some issues on Firefox her knee jerk response was to openly say "I hate Firefox users"

    I have tons of stories like that but the point is that even people who are aware don't universally love it

    Awareness is just the bare minimum

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    [–] Lumisal@lemmy.world 90 points 2 weeks ago (2 children)

    If any techy Americans want to see how bad it is, ask random people throughout your day what operating system their computer runs, and discover how many don't know what am operation system is.

    [–] 4am@lemmy.zip 66 points 2 weeks ago (3 children)

    I know this change probably happened gradually over the course of time, but it’s truly shocking to me how many people my age can’t do shit on a computer.

    I’m in my mid 40s.

    Like, this was understandable when I was a kid doing computer stuff and wowing all the adults - the PC was brand new. But people who are my age NOW grew up with this stuff all around them! Like, you didn’t know how to CLICK? You were born in 1983 what the fuck, Carol!

    [–] MonkeMischief@lemmy.today 56 points 2 weeks ago* (last edited 2 weeks ago)

    YEP.

    I used to work in a library computer lab. It was soul sucking, how many people older than millennials couldn't friggin handle a basic computer. I heard the words "I clicked the 'E' for 'internet'." multiple times A DAY. (Thanks, 1990's Microsoft and No Child Left Behind.)

    "CaNt I jUsT uSe My PhOnE?" (Which would be a million more steps on my part...thanks, 2006 apple, and defunding schools.)

    The biggest ragebait for me was "I dOn'T kNoW cOmPuTeRs, I'm oLd ScHoOL."

    I'm like "PCs have been increasingly commonplace since the mid-1980's. It's currently the 2020's. You're like 56. HOW 'OLD' IS YOUR SCHOOL?! Because somehow you drove a car here!"

    I imagine a certain weird kind of "privilege", to have been able to somehow dodge computers and learning this entire time, when they were so often found in homes, schools, and workplaces.

    Like it takes significant effort to somehow avoid even an accidental education. HOW?!

    It's...infuriating. These rubes can gleefully scroll tiktok and dump all their personal lives into Facebook, but freak out about sending an email.

    Many of them were even around to try the Internet during Eternal September and AOL, and now they've exchanged the squishy fat in their skulls for convenient slop.

    I'd bend over backwards to patiently teach, but few cared to learn.

    Their collective, willful ignorance is why we're fighting a constant uphill battle against attempts to turn the entirety of computing into nothing but a commercialized authoritarian hellscape.

    I left that job because if I heard one more "Kids are born so smart with these computers because my (grand)kids can watch their cocomelons all by themselves." I would've snapped and been booked for assault.

    Lol /rant

    ...clearly this is a button for me...I have sought help in the past...

    [–] jaybone@lemmy.zip 18 points 2 weeks ago (2 children)

    That’s weird because mid 40s (to mid 50s) should be the ideal age to know this stuff right now.

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    [–] guymontag@lemmy.ml 77 points 2 weeks ago (4 children)

    I said "web browser" when talking to a mac user. They had noo idea what I was talking about till I said safari xd.

    [–] libre_warrior@lemmy.ml 45 points 2 weeks ago (1 children)

    Branded language makes us only see one choice, its very anti competitive.

    [–] elaina@lemmy.zip 31 points 2 weeks ago (18 children)

    Yeah, like 'google it' instead of 'look it up'

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    [–] nsrxn@lemmy.dbzer0.com 66 points 2 weeks ago (2 children)

    oh no. this tool is too good.

    [–] rain_worl@lemmy.world 19 points 2 weeks ago (3 children)

    just one loop they don't know about all the others

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    [–] ferrule@sh.itjust.works 57 points 2 weeks ago* (last edited 2 weeks ago) (16 children)

    The other day my wife was talking about her new job and having to take notes. For the past 30 years I've been keeping notes in text, then markdown in vim, starting with personal scripts, then vimwiki. A coworker showed me Obsidian, which while not FLOSS, does use an open standard for all its files. It pretty much does what my setup does.

    Then it dawned on me that my wife and other non-techies just use whatever their computer has on it by default (i.e. OneNote). She never thought to go out and look for better productivity software. The idea that there is tons of better apps out there doesn't register. She has a phone, knows about the app store and gets tons of stuff there but as for her desktop or laptop the idea of apps outside of MS Office and the video games she plays is lost on her.

    [–] rumba@lemmy.zip 21 points 2 weeks ago (6 children)

    They just want to get the job done. The fact that they considered a note-taking app at all isn't universally normal. To this day my wife sends me messages in signal as a post-it to remember things, she could have just sent it to herself, but she used to do the same in sms and just applied that forward after I convinced her security was a good step.

    We want the best, the nicest, the most useful thing. We apply the same rigor most non-technies use when choosing a car.

    They want to fill a need that, at worst, bothers them a little.

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    [–] BigTwerp@feddit.uk 18 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

    All my work computers are provided by the companies I work for and per their rules I can only take and store notes using their approved software and on their servers which basically means I work on a locked down Microsoft ecosystem. Access to third party productivity software is simply not possible outside of certain role specific specialist software.

    I would guess literally millions of employees have a similar setup so it's not that we are tech illiterate per say, but more accurately in the corporate world this option doesn't exist so there is no point trying.

    Outside work my productivity tools consist of a Moleskine notebook with tasteful check paper.

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    [–] Kolanaki@pawb.social 53 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

    I imagine the average non-tech person does not even know what "open source" means, let alone able to name anything that is open source.

    [–] Buffalox@lemmy.world 20 points 2 weeks ago* (last edited 2 weeks ago)

    Even the average tech person doesn't know what it means.
    The term was coined by Christine Peterson of the Free software movement, and is defined to specify software that is free and open source (FOSS).
    This was after problems with the term "free software" because it was a bad term, that was hijacked to also include software free of cost but closed and proprietary, so far from open source. And free was not generally understood as free as in libre.
    After the Free software movement coined the term. The Free Software Foundation also adopted it, and to distinguish they called it FLOSS, for "Free as in Libre and Open Source Software", where the libre means that the code is protected from being "jailed" because it has a so called strong copyleft license, like for instance GPL. So MIT, BSD and public domain are not FLOSS but they are FOSS.

    https://opensource.com/article/18/2/coining-term-open-source-software

    /Nothing in this life is simple.

    [–] foggy@lemmy.world 39 points 2 weeks ago

    This is a crippling reality.

    Whenever I explain anything I am constantly evaluating how in depth any given node must be expanded for my audience.

    [–] thevoidzero@lemmy.world 27 points 2 weeks ago (8 children)

    I used to think everyone at least knew VLC media player or Firefox, but nope.

    Now I first ask which field, if they're CS they know linux, if art, they know blender, if geosciences they know QGIS, anything else is hard

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    [–] imetators@lemmy.dbzer0.com 25 points 2 weeks ago (5 children)

    Judging by how huge share of browser usage Firefox has, I am pretty sure vast majority of normies know nothing about Firefox

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    [–] Jankatarch@lemmy.world 22 points 2 weeks ago* (last edited 2 weeks ago) (3 children)

    In my 2022 highschool journalism class we were instructed to take pictures from a professional camera, plug it into laptop, transfer the files, and make slides from the images.

    First step was fine for everyone, but later I saw a 17 year old plug the camera to the laptop; and then they tried downloading their picture from google chrome.

    No disrespect, I have my dumb moments too, but I genuienly wonder what the logic was sometimes.

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    [–] razen@lemmy.world 20 points 2 weeks ago

    This is true for every field. I have noticed this many times, whenever I was introduced to something new I never expected those things to be that deep. So I have understood that almost all things are shallow in nature to us until and unles we ourself step into it

    [–] Th3D3k0y@lemmy.world 19 points 2 weeks ago

    I bring this up at my job all the time. I work as a software tester, and I'm constantly reminding our BA that most customers aren't smart enough to "just know not to do that"

    [–] tristynalxander@mander.xyz 19 points 2 weeks ago* (last edited 2 weeks ago)

    I study proteins and I chatter on about them, but once in a rare while I'll talk to a normal person and they'll say "like, the food group" or in introductions I'll say I'm a structural biologist and some people look at me blankly then say something about "bone structure". It kills me a little inside.

    [–] GhostFace@lemmy.today 18 points 2 weeks ago (1 children)

    The most intelligent people aren't those with the greatest amount of knowledge but rather they're the people that are capable of patiently breaking down concepts for their fellow human beings to understand.

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    [–] Jaimesmith@lemmy.world 17 points 2 weeks ago (15 children)

    The β€œwho still uses Google?” crowd forgets most people just want their computer to work, not become a weekend side quest.

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    [–] uberfreeza@lemmy.world 16 points 2 weeks ago (9 children)

    This seems like a good thread to ask: I got a spare, handmedown chromebook and wanted to linux it. What the fuck should I do for that?

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    [–] AnnaFrankfurter@lemmy.ml 16 points 2 weeks ago (6 children)

    I think they'll know about VLC, Audacity and Blender also

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